The billing is broken down into three components 1. Platform fee a. The “Platform fee” is billed on a monthly basis and is pro-rated as and when you sign up and choose the technologies you wish to integrate. b. The size of the platform is automatically governed and optimized by the type and number of integrations you choose. 2. Technology integration fee a. There is a fixed monthly fee per integration. b. The monthly fee will start at the point where you have successfully implemented the configuration of the API process.3. Per-panel fee a. Each integration has a number of “panels” that you can choose from with key metrics per panel. b. Each panel has a fixed monthly fee associated with it and billing will commence at the same time that the Technology integration fee commences (upon successful configurations of the API’s).
There is no minimum term associated with the service. As a SaaS offering, you have the ability to cancel at any point and you will only be charged up to the point where you cancel.
The vueITall platform can be configured in your region of choice. vueITall uses Amazon Web Services (AWS) and is available in all the AWS regions. Please ensure you choose the correct region when setting up your dashboard so as to comply with all regulatory requirements.
We are constantly adding new technologies to the vueITall platform. Our intention it to ensure we cover all mainstream technologies. However if you have invested in a technology that is not listed as available, please send us an email at support@vueitall.com indicating the technology that you have invested in and we will ensure that as and when it becomes available you are notified.
1. The vueITall platform is hosted in AWS and has all the native security control groups enabled. Further to this, vueITall is protected using supplementary controls, including but not limited to Crowdstrike, Cloudflare, Hashicorp vaults and is constantly monitored. 2. The data is only accessible by those people you nominate when going through the onboarding process. To this extent, please ensure you maintain the user access lists via the administration portal ensuring only those that require access do in fact have access.3. Your personal billing related information is managed by Paddle. Paddle has implemented and is certified with the SOC2 Type 2 audit. Additional information available at https://www.paddle.com/blog/paddle-achieves-soc-2-type-2-audit.
We understand that things change and what is appropriate today might not be optimal for your business tomorrow. With the ever changing tech landscape, you have the ability to simply remove the integrations you have subscribed to (this will automatically remove the panels associated with that technology) and then add your new technology to the dashboard via the administration console.
The vueITall platform is designed to automatically purge any residual information that was collected when your account has been terminated.
Port443 (Pty) Ltd. Is a company registered in South Africa with registration number 2021/735420/07. Port443 (Pty) Ltd is a Cyber Security software development company that specializes in automations and visualization. vueITall is a service developed by Port443 (Pty) Ltd.
